Customer Service Executive - App Travel

Giving excellent services to customers.
Open for ideas and innovative solutions to enhance team productivity.
Performing day- to- day operational activities in customer service of call center.
Achieve daily/monthly performance targets defined by the project.
Receive calls from customers and respond to all incoming inquiries by phone/Email/Chat/App.
Working 25 days/ month, 5- 6 days/ week.
Service Time: 24/7, rotate shifts from 6 AM – 9 PM, night shift from 9 PM – 6 AM (average 3–5 night shift/month).

Having experience in call center/contact center or travel industry is a plus.
Willing to work on weekends, national holidays, overtime if needed.
At least 6 months experience in customer service, receptionist, tour guide.
Discipline, honesty, critical and high initiative.
Graduation from College or above.
Age: From 20 – 30 years old.
Intermediate in English (Preferably with TOEIC 450- 560).

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-11-08 10:30:03