Customer Service Executive - Logistics

Customer Service cum marketing
Work as a connector between customers and companies to ensure effective service levels to customers:
- Introduce NSL service to new clients
- Prepare the draft service contract, negotiate terms & conditions with customers.
- Receive the inquiry from Customer, clarify all request and well feedback to Customer.
Pricing:
- Update service contracts up to date into the system (vendor/customer account, validity, route, pricing, and other surcharges).
- Check and gather buying trucking rates as well as prepare the quotations for trucking or additional inquiries from customers.
- Contract creation and authoring with vendors/customers.
- Coordinate with Business Network Team to ensure P&L (Profit & Loss) for per business when implementation.
- Generate accurate, rapid operational cost calculations and provide to customers with quotations.
- Update and review contract amendment/supplement.

- A bachelor’s degree or higher in Logistics will be a priority.
- English: Upper- Intermediate
- Good at MS Word / Excel / PPT presentation.
- 2 or 3 years experience
- Ability to work under pressure
- Working experience in Trucking company or Logistics

- Attractive salary, salary review, 13th month salary and bonus base on the company.
- Working time: Monday- Friday and Saturday morning (holiday twice per month)
- Working in a friendly and professional environment.
- Fully social insurance, Accident insurance 24/24.
- The company sponsors the cost of Toeic exam and other English and professional courses
- Yearly membership training, annual health check, YEP, birthday…

Cập nhật gần nhất lúc: 2025-01-08 15:25:03