Customer Service Executive - Night Shift

Responsibilities:
- Sticks to service responsibilities to reach high performance standards.
- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
- Produce high- quality documentation and distribute it to the appropriate team members and technical lead.
- Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
Requirements:
- Available for night shifts.
- Have at least 1 year’s working experience in Global customer- facing roles.
- Excellent customer service skills
- Passion and desire to develop in the IT industry
- Excellent spoken English is a must.
Benefits:
- 12 days of annual leave, 8 days of sick leave
- 90% contribution of the gross salary to social insurance from the company side
- Competitive salary depending on experience
- For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
- Annual Health Checkup
- Full salary during the probationary period
- Working 5 days a week with 2 unfixed days off (Schedule will be arranged by Head of Department)

Productivity curve is not something steady and consistent as it depends on each person&039;s unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Ever feel stuck with your career? We don&039;t hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.

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In need of a laptop or certain devices specifically for work? It&039;s on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.

Every employee is an invaluable asset to any team; that&039;s why we want to help you grow. Level up your skills and expertise through our professional co- development programs with notable organizations. We will cover the cost.

Cập nhật gần nhất lúc: 2024-04-25 13:45:17