Customer Service Executive (Success Agent)

Survey and collect customer feedback to contribute to product improvement and development
Make daily/weekly/monthly reports
Support the sales department in contacting and verifying information to attend sales consulting seminars
Support customers during the operation process, upload products to the Alibaba e- commerce platform and answer customer questions about products/services
Consulting and proposing solutions to help customers use the service effectively

Microsoft Office skills
At least 6 months of experience in customer service or business development
Have a customer care mindset and skills to build relationships with customers
English or Chinese skill (read, write and be able to communicate)
Be honest, careful, able to multitask
Having experience in operating on Alibaba e- commerce platform is a plus point
Have a high sense of discipline, absolutely comply with company regulations and requests from Leader

Others: engagement activity, annual teambuilding, English & Chinese class,...
Income includes: Basic salary (up to 12mil) + KPI bonus
Support transportation for employees to meet remote customers
Probation with 100% full salary
15 days annual leave
Parking allowance
Working equipment provided
Social insurance (on full month- salary), health insurance, unemployment insurance,... according to the Labor Law
13, 14th month- salary bonus (based on performance)

Cập nhật gần nhất lúc: 2024-05-09 10:45:02