Customer Service Agent

- Communicate with customers via the chatbox on Etsy, Shopify, email, receive calls
- Answer customers&039; inquiries and requests, resolve issues and deliver excellent customer experiences to all customers
- Manage and update daily inventory from the US warehouse, follow- up and update the status of containers coming to the US monthly
- Communicate, and handle shipments with facilities in the US
- Relevant tasks that are assigned by the CS supervisor

- Live in HCMC
- Experience: At least 1 year working in the Customer Service field
- Good English writing is a must (100% of customers are native speakers)
- Be able to swift shifts if needed
- Previous experience in the furniture industry is an advantage

- Working facility support
- Probation for up to 2 months
- Lunch support
- Young, artistic environment with music playing freely in the office, supportive boss

Cập nhật gần nhất lúc: 2024-09-20 11:25:03