Customer Service Executive (Transportation)

Key Responsibilities:

Ensure accurate and complete collection of all applicable charges.
Manage vendors and coordinate with related departments to ensure smooth operations.
Prepare operational reports and perform tasks assigned by the manager.
Notify customers promptly of any changes affecting the transport plan.
Book transportation with land carriers and coordinate with shipping lines, ports, and warehouses.
Receive and process transport plans from customers or factories.
Monitor data updates to ensure accuracy and compliance with customer KPIs.

Requirements:

Proactive, result- oriented, and willing to learn.
Proficient in Microsoft Office (Word, Excel, Outlook).
Good communication skills in English (both spoken and written).
Strong time management and teamwork skills; able to work independently.
College or university degree in a relevant field
Experience in transportation or E- commerce is an advantage.

Benefits:

Attractive salary package
Full social, health, and unemployment insurance (as per local regulations)
Additional coverage: Health insurance, life insurance, and 24/7 accident insurance
Annual leave: 12 days of paid leave, 7 days of sick leave, plus holidays on December 25th and 31st

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-09-02 07:10:03