Customer Service - Flight Ticket App (Nhân Viên Chăm Sóc Khách Hàng - Vé Máy Bay Quận 12) (Có Thể Nhận Việc Sau Tết)

Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
Proactively updating information/knowledge about customer service.
Providing accurate, valid, and complete information by using the right tools, methods, and processes. Immediately updating serious cases/inconstant situations.
Địa điểm làm việc
Ensuring a high level of customer service and a positive guest experience.
- Hồ Chí Minh: Toà nhà QTSC 1 TẦNG 4- Công Viên Phần Mền Quang Trung- P. Tân Chánh Hiệp, Quận 12
Day shift: 7:00 – 16:00; 9:00 – 18:00; 12:00 – 21:00; 13:00 – 22:00.
Thứ 2- Thứ 6 (từ 08:00 đến 17:00)
Night shift: 19:00 – 4:00; 20:00 – 5:00; 21:00 – 6:00; 22:00 – 7:00.
Thời gian làm việc
5 days/week (any 2 days off). Shift: Rotate 24/7

At least 6- month experience in Customer Service roles or any relevant ones.
Graduated from High school or equivalent Majors is an advantage.
Fluency in English (Speaking, listening, writing, and reading)- working 100% English.

000.000 – 13.000.000 vnd/month.
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7. 14 days of leave/year. 13th Monthly Salary.
Monthly KPI incentive: 900.000 – 1.200.000 vnd/month (Depend on your performance).
100% salary in 2- month probation time.
Night shift allowance: 30% base salary.
Voice allowance: 1.000.000 vnd/month (If you handle Inbound).
Annual Health Checkup.
Meal allowance: 500.000 vnd/month.
Base Salary: 8.000.000 vnd/month.
Working in a dynamic, professional environment with many opportunities for advancement

Cập nhật gần nhất lúc: 2024-12-26 17:45:02