Customer Service - Food Lab

- Receive samples and register on the system.
- Other duties as requested by team leader/ CS Supervisor.
- Cooperate with other teams to reach revenue target, transferring better service for customers.
- Create sample delivery or registration form (if the tests are subcontracted) basing on application form/quotation/client&039;s request for each order for team leader review
- Input order information into job management file for controlling productivity, revenue...
- Track orders and provide information requested by clients.
- Send order confirmation and update to relevant teams if there are any updates from clients to have proper actions.
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).
- Follow up the results tested by subcontractor and have proper actions

- Fresh students (Have "Temporary Graduate Certification" or "Certificate of Completion of Study") or at least 6 months experience in relative position
- English skills: reading & writing skills
- Able to work independently and working in shift
- University graduate in: Chemistry/Food Technology/ Biotechnology
- Willing working in shift (Mon- Sat: 8AM- 5PM & 10AM- 7PM)

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2026-03-04 06:25:02