Customer Service for Hardline Testing

Support the Section Heads and Sector Manager with other duties as directed by the Section Heads and Sector Manager.
Strengthen relationship with clients; receive their feedbacks and have proper actions; coordinate with Vietnam Hardlines Lab Manager to settle client complains and claims.
Initiate promotion schemes and other marketing activities
Define potential clients and approach them via phones, emails, etc.
Liaise with clients/ GBL for all correspondence including inquiries, quotations, receipt of orders, payment
Continuous updating and filing of all document in Vietnam Hardlines Lab including File Management Checklist.
Support Administrators with invoices, reports if required

Fluent in English of both speaking and writing.
Able to work under pressure and willing to work overtime.
Experience in Customer Services is preferred.
Good communication skill and problem- solving skills
Has a pleasant, patient, and friendly attitude
Chemical College graduated or above.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2023-12-08 17:00:25