Customer Service - Hardlines

Strengthen relationship with clients; receive their feedback and have proper actions; coordinate with Vietnam Hardlines Lab Manager to settle client complains and claims.
Define potential clients and approach them via phones, emails, etc.
Initiate promotion schemes and other marketing activities.
Support the Section Heads and Sector Manager with other duties as directed by the Section Heads and Sector Manager.
Continuous updating and filing of all documents in Vietnam Hardlines Lab / Inspection Hardlines including File Management Checklist and W/O book.
Liaise with clients/ GBL for all correspondence including inquiries, quotations, receipt of orders, payment.
Support Administrators with invoices, reports if required.

Experienced in sale service of diversified business. Preferably to understand in inspection scope.
Arrange & responsibility for sale plan (f2f meeting, calling, email) and report timely to Section Manager.
Experience with import/export service, prefer with sale for Commercial / Government service.
High responsibility for ensuring operation activities and on- time service.
Independently working, dealing well with client complaints.
Good connection with other business lines of Intertek & external resources.
Independence working, honestly, strong sense of responsibility.
Good in English writing, reading, communication.
Good organization, presentation, willing to learn new service.
Minimum 2 years’ experience in sale activities.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2025-09-07 21:20:02