CUSTOMER SERVICE (JUNIOR)

Provide consultation and support to customers regarding the company’s products via email and phone calls, including communication in English with international clients as required.
Perform other tasks as directed by superiors.
Handle and resolve complaints and customer issues and provide relevant information to the appropriate departments for complaint resolution. Record customer feedback to improve products and services.
Coordinate with the marketing department to implement advertising and promotional programs as the company requires.

Proficient in office computer skills.
Fluent in English.
Experience in customer service and understanding of e- commerce operations is an advantage.
Strong high- end customer service mindset, able to quickly and timely handle arising issues.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-09-13 14:05:02