Customer Service (Làm Việc tại KCN Phú Mỹ 3, Bà Rịa-Vũng Tàu)

Ensures customer order to be shipped timely as ETD commitment.
Communicates with customers for shipping document, payment.
Maintains customer records by updating account information.
Maintains relationship with key customers
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Completes other assignments and special projects as requested by the Customer Service Supervisor/Supply Chain Manager.
Receives customer order and work with relating Department to confirm Pro forma invoice to customers.
Resolves product or service problems by clarifying the customer&039;s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
** Working Location: Phu My 3 Industrial Zone, Ba Ria- Vung Tau

Education
Required – University graduate, major in Business Administration or English
Experience
Proven track record of success measured by increased responsibility and attainment of prescribed objectives.
As least 1 years experienced in customer service/merchandiser
Knowledge of:
Customer Management
Knowledgeable about furniture product
Skills and Abilities
Strong problem solving skill
Familiar with maintaining customer database
Good in written and spoken English.
Excellent communication skills, ability to communicate with all organizational levels
Strong interpersonal & multi- tasking skills

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Cập nhật gần nhất lúc: 2024-09-03 01:50:02