Customer Service (Salary Up To $1000 / Month) - Can Tho City

Working hours: 9 PM- 6 AM (Night shift) from Monday to Friday.
Constantly follow up with clients and lenders about the status of the loan, making sure the loan is closed properly and on time.
Follow- Up with Borrowers for Documents: This involves regularly communicating with borrowers to obtain necessary documentation required for the mortgage process. IT&039;s crucial to ensure that all documents are collected in a timely manner to avoid delays in loan processing.
Collect documents from clients.
Assist Loan Officers on Their Tasks: General assistance to loan officers may include a range of tasks such as scheduling appointments, answering client queries, preparing paperwork, and ensuring that all loan officer tasks are carried out efficiently.
Document Processing (e.g., Converting Image to PDF): This involves handling and processing various documents related to mortgage applications. Tasks may include converting images to PDFs, organizing documents for easy access, and ensuring all paperwork is completed correctly.
Follow- Up with Borrowers on Home Searching Process: In this role, you might also be involved in the home search process, keeping in touch with borrowers about their home search, and providing assistance or advice as needed.
Assist Loan Officers in Calculating Income: This task requires a good understanding of finance and accounting. The role includes helping loan officers in determining the income of borrowers, which is a critical factor in the mortgage approval process.
Identify any potential issues with the loan application and address them in a timely manner.

Must be able to work nightshift
Fluent in spoken and written English is a MUST. Pre- employment English test for candidates at the time of the interview.
Can work under a challenging and high- pressure environment.
Having basic Microsoft Word and Excel skills.
Submit thorough work that you have double- checked for quality and consistency.
University/College graduated.
At least 1 year of experience working in customer service.
Honest, polite, and fair to others.

Overall, the position requires strong communication skills, attention to detail, and a good understanding of the mortgage process. Proficiency in document management and basic financial calculations is also important.

Enroll in Health and Social insurance
The 13th month salary and Year- end bonus based on performance
Annual Company trips
12 days paid leave per year
Competitive Salary $600- 1000/month and Monthly Bonus based on performance (Potential $2000/month with bonus)

Cập nhật gần nhất lúc: 2024-04-01 01:50:26