Customer Service Tecnical Support (Night shift)

Responsibilities:

Produce high- quality documentation and distribute it to the appropriate team members and technical lead.
Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
Sticks to service responsibilities to reach high performance standards.

Requirements:

Excellent customer service skills
Have at least 1 year’s working experience in customer service.
Passion and desire to develop in the IT industry
Excellent spoken English is a must.

Benefits:

Competitive salary depending on experience
90% contribution of the gross salary to social insurance from the company side
Annual Health Checkup
Full salary during the probationary period
12 days of annual leave, 8 days of sick leave
For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
Working 5 days a week with 2 unfixed days off (Schedule will be arranged by Head of Department)

Cập nhật gần nhất lúc: 2024-06-11 04:05:03