Customer Service

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer&039;s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Receives customer order and work with relating Department to confirm Pro forma invoice to customers.
Ensures customer order to be shipped timely as ETD commitment.
Communicates with customers for shipping document, payment.
Maintains relationship with key customers
Completes other assignments and special projects as requested by the Customer Service Supervisor/Supply Chain Manager.
** Working Location: Phu My 3 Industrial Zone, Ba Ria- Vung Tau
Education
Required – University graduate, major in Business Administration or English
Experience
As least 1years experienced in customer service/merchandiser
Proven track record of success measured by increased responsibility and attainment of prescribed objectives.
Knowledge of:
Knowledgeable about furniture product
Customer Management
Skills and Abilities
Strong interpersonal & multi- tasking skills
Cấp bậc: Nhân viên
Familiar with maintaining customer database
Hình thức: Nhân viên chính thức
Địa điểm: Bà Rịa- Vũng Tàu
Ngành nghề: Dịch vụ khách hàng, Dệt may / Da giày / Thời trang, Sản xuất / Vận hành sản xuất
Excellent communication skills, ability to communicate with all organizational levels
Goodin written and spoken English.
Kinh nghiệm: 2 Năm
Strong problem solving skill

Yêu Cầu Công Việc
Education
Required – University graduate, major in Business Administration or English
Experience
Proven track record of success measured by increased responsibility and attainment of prescribed objectives.
As least 1years experienced in customer service/merchandiser
Knowledge of:
Customer Management
Knowledgeable about furniture product
Skills and Abilities
Familiar with maintaining customer database
Strong problem solving skill
Goodin written and spoken English.
Strong interpersonal & multi- tasking skills
Excellent communication skills, ability to communicate with all organizational levels

- Nghỉ phép năm
- Đồng phục
- Phụ cấp
- Đào tạo
- Du Lịch
- Công tác phí
- Laptop
- Xe đưa đón
- Tăng lương
- Chế độ thưởng
- Chăm sóc sức khỏe
- Chế độ bảo hiểm

Cập nhật gần nhất lúc: 2025-04-17 06:40:03