Customer Success InternAsia Clean Capital Việt Nam

Job Description:

Support the Customer Success Team in developing training materials and delivering training sessions to new customers.
Coordinate project deliverables with internal teams such as Business Development, Technical, Finance and Legal to ensure timely and successful project completion.
Manage project leads by providing ongoing support, resolving issues, and identifying opportunities for growth.
Contribute to the development of customer success best practices and processes that improve efficiency and effectiveness.
Assist with the preparation of customer success reports, including metrics analysis and trend identification.
Conduct regular internal team check- ins to gather feedback, identify areas for improvement, and proactively address any concerns.
Collaborate with the Customer Success Team to develop and implement customer success strategies that enhance project progress and team performance.

Requirements:

Ability to work independently and as part of a team in a fast- paced environment.
Passionate about delivering exceptional customer experiences and committed to continuous learning and improvement.
Strong analytical skills with the ability to interpret data and draw insights from it.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
You are a junior/senior/fresher of university in Business Administration or a related field.
Familiarity with CRM software such as Salesforce or HubSpot is a plus.
Strong communication skills, both written and verbal in English and Vietnamese.

Full training will be provided when admitted to the internship
Free coffee and snacks, fruit break, tea break,...
International and Start- up working environment
Internship time: 3 months
Friendly, active and young environment
Opportunities to learn directly from Line Manager
Team Building

Cập nhật gần nhất lúc: 2024-04-03 11:01:47