Customer Support Collaborator (100% Online)

Job Description:

Participate in regular online training sessions.
Help customers set up and use BSS Commerce Shopify apps.
Report common issues to the product team to help improve our apps.
Keep customers updated on their requests.
Communicate technical issues to the development team and create follow- up tasks.
Handle additional tasks as needed (about 10% of your workload).
Work with the product team to provide excellent customer support

Requirements:

Basic knowledge of HTML/CSS is a plus point.
Working hours are from 5:00 to 9:00 AM weekdays.
Proficient in English with an IELTS score of 7.0 or equivalent.
Prior experience in Shopify customer support, and e- commerce is an advantage.
Preferably 20- 25 years old.
Strong skills in communication, presentation, and analysis.
Team player with a fast learning ability.

Benefits:

Work in a dynamic and challenging setting that helps you grow.
Improve your English and enhance client relations skills.
Flexible working hours, we proactively arranged weekly and monthly.
Gain experience with the latest technology and e- commerce trends.
Salary: 60,000 VND/hour, based on actual hours worked.
Remote work 100%, enjoy the flexibility of working from anywhere.

Cập nhật gần nhất lúc: 2026-03-05 01:40:03