Customer Support (Tiếng Anh Tốt)

Chat/Call/Join Meetings to guide customers in using our software to resolve business problems.
Coordinate with the technical department to handle issues reported by customers.
Using CX Genie&039;s chatbot to optimize work efficiency) and sending feedback to the Project Manager to improve the product.
Monitor and support customers during the process of using the software.

Free parking for your ride
Company trips, Christmas parties, year- end celebrations – we work hard and celebrate harder!
WFH 2.5 days/week, even during your probation period!
11 public holidays and 12 annual leave days to recharge (Vietnam Government regulations)
100% salary during your 2- month probation period
A dynamic and comfortable workspace where your creativity and ideas can shine
Epic team activities like badminton, football, billiards, and gaming with PS5
Free flow of snacks, coffee, and tea to keep you fueled!
Free gym sponsorship to keep you fit and energized!
13th- month salary based on your actual working months in 2024

< 1 year of experience in the Customer Support position
Having knowledge of sales and marketing is an advantage
Proactive, energetic, and good communication skills
Being able to learn how to use softwares quickly is an advantage.
Skillful in communication and problem solving.
Good English skills
Having experience in customer support for IT companies is a plus

Cập nhật gần nhất lúc: 2024-12-07 09:50:03