Customer Technical Support - Chinese Speaking

- Produce high- quality documentation and distribute it to the appropriate team members and technical lead.
- Sticks to service responsibilities to reach high performance standards.
- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
- Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.

- Excellent spoken Chinese is a must.
- Have at least 1 year’s working experience in Global customer- facing roles.
- Passion and desire to develop in the IT industry
- Excellent customer service skills

- Competitive salary depending on experience
- 90% contribution of the gross salary to social insurance from the company side
- 12 days of annual leave, 8 days of sick leave
- Full salary during the probationary period
- Annual Health Checkup

Cập nhật gần nhất lúc: 2024-10-21 08:35:03