Data Entry Team Lead

Providing reports and metrics on team performance and management to direct management.
Identifying and resolving data entry errors and issues.
Taking part in interview and recruitment process of the team.
Ensuring the daily workload will be assigned entirely and reasonably to the team members and the arrangement will be communicated clearly and timely to all members.
Acting as first point of contact to client communication and relevant matters.
Inputting data into client’s system and ensure accuracy and completeness of data entered.
Escalating team’s unresolved matters to higher management timely for resolution.
Training new team members on data entry procedures and software systems. Coming up with new initiatives and ideas to reduce time and human effort in training.
Maintaining confidentiality of sensitive information.
Ensuring the daily workload will be completed per the committed KPIs to clients.
Other ad- hoc tasks by management.

A minimum of 1 year of experience in data entry or a related field.
Proficiency in data entry software and databases such as Microsoft Excel.
Intermediate English communication skills or higher to receive training and client communication.
Planning and organization skills to arrange the workload and manpower effectively.
Good communication skills, both written and verbal to communicate effectively with team members and clients.
Bachelor’s degree in Finance/Accounting/Business Administration or related field.
At least 1 year of experience in a leadership or supervisory role.

A competitive monthly salary based on your ability
Diverse activities to foster relationships, including company trips, year- end party, employees’ birthdays
Other allowance from referrals and special occasions (weddings, seniority, and new- born baby)
An open- space office, a cafeteria, and a range of modern equipment
13th month Tet bonus & bi- annual performance bonus
A variety of training courses for your career development
PTI insurance package, and annual health check
Annual salary review
Appealing awards to recognize exceptional employees and managers for their outstanding contributions to the company
An English- speaking environment
An open culture that spurs creativity, innovation, and inclusivity
Social insurance and healthcare insurance upon Vietnam Labor Code

Cập nhật gần nhất lúc: 2024-07-21 08:30:02