Delivery Manager

Help to shape and develop the appropriate delivery solution (working closely with the Sales lead, Technical solution architect(s) and others) by determining the right skillsets, team sizing, hiring needs, etc. including setting up the proposal in GFT’s PSA toolset (Kimble)
Ensure that proposal, project set- up and project execution are done according to GFT’s policies and processes
Communicate the applicable policies and processes to the project/program
Ensure commitment of the project team to the project plan
Ensure that the project/program adheres to the agreed budget and Schedule
Review the project planning and monitoring work products regularly with the Project Manager
Monitor and review customer satisfaction
Overall delivery responsibility for a portfolio of Agile software development projects
Understanding the client&039;s pain points, strategic trends and initiatives and positioning GFT together with the Client Manager by providing relevant solutions and driving ‘Delivery led Growth’
Manage change request together with the Client Manager
Support the Project Manager in the communication with the customer
Review the quality reports with respect to the project/program
Prepare Project status reports for the Client Steering Committee
Motivate, coach and mentor team members
Ensure adequate staffing and training
Address escalations from Project Manager (internal) or client (external) about project risks and issues
Assign Project Manager/s to the project/s
Ensure clear definition of responsibilities
Pre- sales / Proposal support
Support the Operations team in the invoicing process (e.g., month end timesheets)
Engaging the client, together with the Sales / Client Manager, to gather requirements and understand their challenge(s)
Quality Management and Process Compliance
Project Delivery
Monitor and track non- compliance issues
Project Team management
Act as Champion for Quality Management

Yêu cầu công việc

A bachelor&039;s degree in Computer Science or related technology
8+ years of experience leading multi- regional/distributed Agile development project teams for international clients
Must have experience in the Banking sector
Strong stakeholder management skills
Problem- solving, sense of ownership, and a proven track record in leadership
A ‘roll your sleeves up’ attitude, especially in a Start- up culture
Outstanding verbal and written English skills, and experience communicating with staff at all levels
Technical background is advantageous to enable understanding of technical decisions and drive communication with the Product team and/or Client team on client- facing projects, conducting scoping and defining deliverables
Solution Architecture/ Engineering Manager skills are a plus
Enjoys coaching and mentoring team members

Applications without the required experience will not be considered.

HR benefits

Salary band per level are reviewed once per year
Parking: GFT covers the monthly parking fee for employee motorbikes
Monthly lunch allowance: 700,000 VND/employee
Performance evaluation is once per year, for 2 purposes: > Performance bonus > Salary increments
Competitive salary
13th month salary pro rata depending on the employee’s length of service (within a calender year), paid with the December salary

Health care

Optical: expense claim for eyewear
Annual health check- ups.
Private health insurance: including accident, outpatient, in- patient, maternity, and dental for all permanent employees who pass 2- month probation.

Vacation

Maximum 18- day vacation leave/year (with the ability to carry over 05 days till 31st March of the following year)
Adding one more annual leave day for each two- year anniversary.

Healthy lifestyle

Sports and hobby clubs: company has an annual fund for fitness activities, which is allocated per month as team’s vote.
Range of healthy snacks, tea, coffee, milk and beer on tap

Social

Onsite tour/training courses at other GFT offices and client’s destination overseas (where applicable).
CSR activities: as per company’s CSR guideline
Company townhall: each 6 weeks

Cập nhật gần nhất lúc: 2024-08-14 14:45:03