Mô tả công việc
We&039;re seeking a Delivery Manager, who
leads the planning, coordination, and execution of enhancement requests and internal initiatives. This role aligns cross- functional teams (Product, Engineering, QA, DevOps, and Design) to efficiently deliver high- quality results with transparency. The ideal candidate excels in dynamic environments, clarifies ambiguity, and promotes delivery excellence within distributed teams.&039;
Project Structuring & Facilitation
Transform enhancement requests into clearly defined, executable projects with clear scope, deliverables, and timelines.
Ensure projects are scoped in a way that enables realistic, structured execution.
Coordinate across Product Managers, UX, Engineers, QA, DevOps, and other contributors to align expectations and plan delivery.
Requirement & Estimate Alignment
Partner with stakeholders to refine and validate project requirements, identify constraints, and clarify intended outcomes.
Lead the process of estimating effort and complexity, ensuring estimates are well- documented and agreed upon.
Prioritization & Capacity Planning
Align project scheduling with team capacity across development, QA, and DevOps to maintain achievable commitments.
Ensure project priorities reflect broader business and technical goals through internal prioritization and resource allocation models.
Escalate conflicts or capacity risks early to leadership for resolution.
Progress Transparency
Serve as the central coordination point for stakeholders by ensuring timely updates and surfacing changes or risks proactively.
Maintain comprehensive and up- to- date visibility into project progress, including task breakdowns, estimates, ownership, statuses and timelines.
Continuous Improvement
Facilitate structured project retrospectives to derive insights, address root causes, and promote a continuous learning environment.
Identify process gaps or recurring challenges and lead initiatives to embed improvements into our delivery workflows.
Program- Level Coordination
Flag initiatives that exceed single- team coordination and initiate support from Technical Project Managers (TPMs) when appropriate.
Collaborate with TPMs to ensure continuity, alignment, and scaled execution across teams.