Director of Marketing & Communications

The Director of Marketing & Communications is responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. He / she is also responsible for gaining positive exposure for the hotel in the mass media and the community, as well as building a solid presence in the market by maintaining a good relationship with the press and the local community.
As the Director of Marketing & Communications, you will be responsible for performing the following tasks to the highest standards:
• Update the gallery and promotional kit in a timely manner to maintain a fixed capital list.
• Responsible for the management of the Marcom department and build up strong team
• Assist with photography, video shooting and interviews of domestic and foreign media.
• Responsible for the publicity and promotion of all products of the hotel, including but not limited to rooms, catering, banquets, etc.
• Monitor the design project.
• Coordinate and implement communication plans for hotel activities and promotions (sales, catering, etc.) with all operating departments of the hotel.
• Assist the relevant departments to achieve the revenue targets and related tasks set by the hotel.
• Real- time monitoring of guest comments on various network platforms and replying promptly.
• Maintain normal communication with the local media.
• Ensure the hotel homepage and official social media platforms’ information is accurate and updated in a timely manner.
• Manage a comprehensive targeted database and advertise hotel promotions.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Establish good relations with the media (publications, broadcasts, etc.) and implement hotel marketing campaigns.
• Design prints according to hotel standards and ensure print quality.
• Liaise with other hotel departments, outside organizations or government departments to coordinate and implement different hotel projects.
• Carry out any other reasonable duties and responsibilities as assigned.
• Ensure that the hotel has a good image and corresponding flow on the mainstream platform in the main source area.
• Develop and implement the hotel&039;s advertising budget and external advertising.
• Monitor expenses according to the commercial development department budget to maximize return on investment.
• Fully monitor all printed products of the hotel to ensure consistency with group guidelines.
• Plan and execute hotel public relation activities and achieve expected ROI.
• Be familiar with hotel product knowledge and related activities.
• Prepare, plan, and execute hotel public relations activities.

A Director of Marcom serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Now: We operate with a sense of urgency and discipline.
• Integrity: We do the right thing all the time.
• Strong knowledge of advertising media planning and printing production.
• Leadership: We are leaders in our industry and in our Communities.
• Possess creative writing skills.
• Ownership: We are owners of our actions and decisions.
• Organized, detail- oriented and good administrative skill.
• Good communication with local news media.
• Fluent in spoken and written Vietnamese and English to meet business needs.
• Knowledge in Word, Excel, web and basic knowledge of desktop publishing systems.
• Able to be resourceful, creative and maintain flexibility.
• At least 5 years working experience in the Marketing and Public Relations department of international brand hotels.
• Hospitality: We are passionate about delivering exceptional Guest experiences.
• Teamwork: We are team players in everything we do.

- Professional working environment with opportunities to learn and grow
- Get job- related professional training, opportunities for advancement
- Competitive benefits package
- Fully paid insurance regimes: social insurance, health insurance, unemployment insurance, health insurance

Cập nhật gần nhất lúc: 2026-01-08 20:00:04