Director of Restaurants & Bars

As Director of Restaurants & Bars you’ll lead the energetic Food & Beverage and Kitchen teams, and collaborate with the resort team to ensure quality service and standards are maintained to deliver memorable guest experiences. Take a disciplined approach to adhere to IHG brand standards and government regulations concerning health, safety or other requirements. Working closely with the Commercial and Finance teams to drive strategic business plans.
Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints- making sure you maintain a high level of guest satisfaction.
• Drive a great working environment for teams to thrive- linking up departments to create a sense of one team.
• Make sure all food and beverage equipment is in operational condition and regularly cleaned.
• Make sure food and drinks are secure and stored safely- always keep stock replenished to minimise waste.
• Regularly communicate with guests to ensure expectations are met.
• Keep an eye on competitor activity/industry innovation. Review and approve menu design and concepts with the Executive Chef.
• Manage hotel food and beverage marketing programmes and participate in and maintain system- wide food and beverage marketing programmes and promotions.
• Make sure credit and financial transactions are handled securely.
• Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
• Working with the catering office, identify additional sales opportunities to enhance revenue.
• Analyse guest insights to identify and meet customer expectations and build on guest loyalty.
• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
• Drive promotions that deliver great dining experiences for guests at a good value.
• Train colleagues to make sure they deliver with compliance and to the standards we expect.
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.

Education:

Bachelor’s degree/higher education qualification/equivalent in Hotel Management, culinary arts, or related field.

Service years in the field:

At least 05 years experience in hotel/resort F&B managing large teams including Conference & Banqueting.

Knowledge and skills:

Problem solving, reasoning, motivating, organizational and training abilities.
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the resort, the brand and the Company.
Must obtain certifications or permits as required by local governmental agencies. Good Communication and writing skills.
Tasks and Project Management.

Language:

Fluent in Vietnam and English (speaking, listening, reading and writing)

Preferred (if required):

LEAVE- NGÀY NGHỈ

At least 16 Annual Leave per year/Ít nhất 16 ngày phép/năm.
2 day- off per week/Hưởng 2 ngày nghỉ/tuần.

ALLOWANCE- TRỢ CẤP

Home leave allowance/Trợ cấp thăm nhà.
Service charge/Thưởng phí phục vụ hàng tháng.
Relocation allowance/Trợ cấp chi phí di chuyển nhận việc.
Rest & Relaxation allowance (depends on job band)/Trợ cấp nghỉ dưỡng (tùy cấp bậc).

INSURANCE- BẢO HIỂM

7 Insurance provided by the Resort from start date/Được Khu nghỉ dưỡng mua bảo hiểm tai nạn 24/7 từ ngày đầu nhận việc.
CompulsoryInsurance by Law/Được đóng các loại bảo hiểm bắt buộc theo quy định nhà nước.

OTHER BENEFITS- CÁC PHÚC LỢI KHÁC

Discount on resort service, IHG employee rate/Được hưởng giảm giá sử dụng dịch vụ tại resort, đặt phòng giá nhân viên IHG...
Birthday voucher and celebration/Được tổ chức sinh nhật và phiếu quà tặng.
Accommodation at Staffhouse, meal, bus to work (free)/Được cung cấp phòng ở tại Nhà nhân viên, bữa ăn, xe đưa đón đi làm (miễn phí).

Cập nhật gần nhất lúc: 2026-01-03 18:20:03