Job Purpose
- The job holder leads portfolio management by providing support in planning, coordination of financial objectives and deliverables for the portfolio of both traditional projects/initiatives implemented through Waterfall methodology and customer journey digitization initiatives implemented through Agile methodology.
- The job holder collaborates with cross- functional teams within the Transformation Office and other divisions in the bank to ensure operational consistency across bank- wide initiatives in tracking and governing progress, managing resources and communicating with stakeholders.
Key Accountabilities (1)
Operations Support and Governance
- Update operational processes on a regular basis and facilitate the set up of new initiatives and tribes in accordance with required standards.
- Design the operational process across the initiative lifecycle to ensure standartized approach across all type of initiatives/projects.
- Apply and maintain tools/templates used to track and report across the portfolio of transformation initiatives
- Support the development of tools/templates and guide initiative teams on how to fill in and update initiative progress on the tools/templates created.
(Foundational and Agile), define monitoring tools/templates and customize as needed.
- Consolidate and prepare progress reports for STEERCO, TECO, BOM, BOD leadership committees timely and accurately.
- Provide logistics support for Head of IPMO and the team, CEO workshops, governance meetings, and be the contact point for building the Agile working environment for the Transformation Office.
Key Accountabilities (2)
PEOPLE MANAGEMENT
- Oversee human resources planning and execution (headcount & costs) of their function/ sub- function
- Attract, onboard and retain the right talents for a high- performing team
- Responsible for developing talents within the function/ sub- function
- Act as a role model and promote corporate culture at function/ sub- function level
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Manage sub- function/ function performance & provide feedback regularly (following the annual performance management cycle)
- Define team’s capability requirements and enable team member’s professional and personal development through capability assessment, training, coaching & feedback, mentoring, etc.
- Understand & communicate relevant HR offerings to team members.
- Establish and communicate sub- function/ function and individual KRAs/ KPIs, goals, action plan, expectations and results to reporting line
Key Accountabilities (3)
Portfolio Management
- Work with initiative leads to change initiative status and solve problems as required, report key challenges, track progress, recognize financial values and manage use of monitoring tools.
- Work with transformation initiative leads and teams to understand progress of their assigned portfolio and track the accuracy of inputs for tools.
- Support the iPMO Lead in developing Early Warning System (EWS).
- Escalate issues or risks of potential impact on performance via portfolio reporting to Sponsors / STEERCO / TECO committees to facilitate the decision making process.
- Control quality and compliance of initiatives with required standards.
- Proactively guide initiative teams, Business Units and Divisions for effective cross- functional collaboration.
