EDUCATIONAL CONSULTANT

ROLES AND RESPONSIBILITIES

Conduct monthly reports and provide feedback on the efficiency of the customer service process
Ensure Center’s re- enrollment rate as Line Manager requires
Weekly report to line managers or urgent information if necessary
Respond promptly and professionally to customer either by telephone, email or through social media
Keep records and maintain customer databases

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Having experience is a plus
Be able to work in a team
Good communication and problem- solving skill
Ability to maintain a calm and polite manner in stressful situations
Have good communication skills, both in English and Vietnamese. Another language is a plus.
Willingness to cooperate with customers and management to resolve any issues that may arise

WHY SHOULD YOU APPLY?

Competitive salary, incentives and bonus
Regular training and team sharing sessions
Online and Offline flexible according to working schedule
International and experienced working environment
Dynamic team mate

Working hours: Total 48 hours/week, Monday to Saturday. Sunday upon request from management team.

Cập nhật gần nhất lúc: 2024-06-08 04:25:03