Outsource Solutions is a service company based in Vietnam with its main office in the United States, specializing in providing consulting and debt settlement services to thousands of clients in the United States who are looking to restart their finances. We offer 100% service to the US market with NO activities in Vietnam. We are NOT involved in real estate, insurance, multilevel marketing, or lending activities.
We pride ourselves on delivering exceptional service to our clients while ensuring our employees experience a professional work environment with comprehensive benefits, including adherence to legal labor rights compliance in Vietnam, encompassing social insurance, holidays, leave, travel, health check- ups, and more.
ENGLISH TELESALES- NIGHT SHIFT
Working hours: 21:00 – 06:00 or 23:30 – 8:30, 5 days/ week
JOB RESPONSIBILITIES:
Perform other assigned tasks from management.
Handle incoming calls from customers and contact customers based on available appointments (customers brought in by the marketing team or direct contact with the company).
Work directly with English- First- Language customers.
Provide support, advice, and clarification to customers regarding the company&039;s services.
REQUIREMENTS:
Strong problem- solving and situational analysis skills.
Minimum 1 year of experience in sales or customer care/financial services.
Proficient in office computer skills and quick to adapt to software handling.
College degree or higher.
Fluency in English (mandatory), IELTS score of 7.0 or above (including a minimum of 7.0 in listening and speaking) or candidate have lived/studied/worked in English- speaking countries are preferred.
Clear and articulate voice without regional accents when speaking English.
Ability to thrive in a high- pressure environment and work effectively both independently and in a team.
Age range: 22- 33, good health.
WE CAN OFFER:
Separate resting area during lunch break.
Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
Receive comprehensive training on company processes before starting work- continuous supervision and guidance from management until proficiency is achieved.
Full participation in social insurance according to government regulations.
Team building activities and a 13th- month salary based on the company&039;s business performance.
Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Annual regular health check- ups.
Training on software usage such as CRM, ZOOM as required by the company.
The company provides all the necessary work equipment.
Work in a foreign- friendly and professional environment.
Working environment: young, dynamic, productive & speed- focused with various departments and over 40 employees.
High salaries for high performance, .
JOB DETAILS:
Industry: Financial services in the US market (No insurance, No lending).
Location: 60/15 Ly Chinh Thang Street, District 3, HCM City.
Working hours: 21:00 – 06:00 or 23:30 – 8:30, 5 days/ week according to the assigned shifts by management (working by US business hours).
Employment type: Full- time (Night shift).
Join our dynamic team and be part of an organization dedicated to delivering exceptional service and support to our valued clients across the United States. Apply now and embark on a rewarding career journey with Outsource Solutions!
