Executive Housekeeper /Trưởng bộ phận buồng phòng

Maintains systems to be able to handle day to day guest requests quickly and efficiently
Administers the hotels ‘Lost and Found’ system.
Ensures that employees are selected, trained, evaluated and rewarded in compliance with existing employee management system.
Directs and co- ordinates the minibar operation to ensure that all day to day operational matters are handled on time and guests are billed accordingly.
Prepares monitors and controls the hotel’s annual Housekeeping budget.
Co- ordinates all activities of the gardening with landscaping department.
Maintains par stocks for all housekeeping operating equipment and supplies and re- orders as required.
Directs and co- ordinates all subordinate housekeeping staff to ensure that all day to day operational matters are handled on time and that guest expectation are met.
Monitors the standard of work carried out by contractors engaged by the hotel to ensure that it meets the agreed quality.
Administers the hotel’s baby- sitting service.
Prepares duty rosters, vacation plans and schedules and public holiday schedules to ensure efficient use of human resources.
Ensures all hotel linen is in good condition and laundered as per hotel standards.
Monitors the daily servicing of guest rooms, public areas and back of house areas to ensure they conform to requisite standards.
Oversees inventory control, purchasing, disbursement and control for all aspects of housekeeping operations.
Co- ordinates with front office to ensure that rooms are serviced and turned down according to guest requirements and vacant rooms are cleaned for new arrivals.
Ensures employee uniforms are in good condition and laundered as per hotel standards.
Ensure guest laundry is laundered and delivered as per hotel standards, and guests are billed accordingly.
Coaches, counsels, disciplines and develops subordinate employees.
Maintain efficient administration within the department preparing and submitting operational reports on time.
Co- ordinates with Pest Control to make sure all areas of the resort and hotel are under control.

• Proven track record in hotel of similar standard in similar capacity, within Asia/Pacific
• Strong organizational skills.
• Capable of preparing reports and presentations in English.
• Strong administrative skills.
• Ability to work a personal computer.
• Ability to lead, motivate and develop a team of individuals.
• Good English language skills.
• Detailed knowledge of working practices of housekeeping.
• Knowledge of Vietnamese language, and any additional languages.
• Ability to cope with pressure.

• Opportunity to experience at Hotels and Resorts belonged to Banyan Tree Group
• Opportunity to attend various professional training courses
• Outpatient medical treatment claims
• Opportunity for promotion and transfer within the group
• General insurance provided for inpatient medical treatment
• Competitive salary
• Attractive benefits

Cập nhật gần nhất lúc: 2024-04-03 11:58:09