F&B Attendant/ Nhân viên phục vụ nhà hàng

Answer inquiries about food and beverage items on the menu
Work with bartenders to fill beverage orders
Show customers to their tables
Introduce self to customers
Greet customers politely as they enter the restaurant
Dispose of trash according to established procedures
Perform any side- work as requested
Input the order into POS System
Use established food handling and serving techniques
Pre- set table for the orders
Ensure guest are satisfied with their food orders, beverages and service
Explain the menu items in terms of preparation, ingredients and presentation
Monitor customer&039;s needs and promptly handle requests
Maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills
Present menus to customers
Offer food and wine suggestions
Work with kitchen staff to process and expedite food orders
Comply with safety, health and hygiene policies and procedures
Take food and beverage orders accurately including any special requests
Maintain a clean and organized service area
Inform customers of special items not listed on the menu
Check food orders with guest to ensure correctness
Deliver and serve food at tables
Prepare and provide customers with accurate check for the meal
Re- set and prepare table for customers including decorations, condiments, napkins, utensils
Be aware of allergy information on menu items
Upsell food and beverage items throughout the meal
Handle customer complaints in a polite and professional manner
Maintain an up- to- date working knowledge of the menu items and daily specials

Fluent in English
Minimum of 1 year experience in food and beverage environment
Positive attitude and excellent communication skills
Experience managing to brand standards
Certificate is preferred
Good operating knowledge of Micros system
Relevant training certificate

Uniform & duty meals
Learning and development within Radisson Hotels Group
Internal Careers Advancement
Competitive salary and benefit package

Cập nhật gần nhất lúc: 2025-06-13 16:20:02