F&B Attendant/ Nhân viên phục vụ nhà hàng

Present menus to customers
Show customers to their tables
Prepare and provide customers with accurate check for the meal
Upsell food and beverage items throughout the meal
Perform any side- work as requested
Answer inquiries about food and beverage items on the menu
Greet customers politely as they enter the restaurant
Comply with safety, health and hygiene policies and procedures
Pre- set table for the orders
Take food and beverage orders accurately including any special requests
Work with bartenders to fill beverage orders
Handle customer complaints in a polite and professional manner
Use established food handling and serving techniques
Deliver and serve food at tables
Maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills
Ensure guest are satisfied with their food orders, beverages and service
Check food orders with guest to ensure correctness
Maintain an up- to- date working knowledge of the menu items and daily specials
Work with kitchen staff to process and expedite food orders
Maintain a clean and organized service area
Offer food and wine suggestions
Input the order into POS System
Monitor customer&039;s needs and promptly handle requests
Be aware of allergy information on menu items
Inform customers of special items not listed on the menu
Introduce self to customers
Dispose of trash according to established procedures
Re- set and prepare table for customers including decorations, condiments, napkins, utensils
Explain the menu items in terms of preparation, ingredients and presentation

Certificate is preferred
Minimum of 1 year experience in food and beverage environment
Experience managing to brand standards
Good operating knowledge of Micros system
Relevant training certificate
Fluent in English
Positive attitude and excellent communication skills

Uniform & duty meals
Competitive salary and benefit package
Learning and development within Radisson Hotels Group
Company shuttle bus
Internal Careers Advancement

Cập nhật gần nhất lúc: 2024-08-07 06:00:04