F&B Event Manager

- Co- ordination of all aspects of the departments operation to ensure that the services of the Department are delivered to guests or internal customers with the aim of exceeding guest expectations and in accordance with Bay Capital&039;s standards.
- Act on potential client complaints and report to appropriate personnel
- Implement cost saving methods for the department in line with corporate policy
- Develop and maintain contact with the above mentioned.
- Establish a regular core pattern for meeting with principals of target markets for the team.
- Organize regular sales trips to develop potential market.
- Identify opportunities for value added services to increase sales profitability and anticipate client needs.
- Assist in the development of Sales and Promotional Market Plan.
- Assist in the preparation and management of departmental budgets including manpower, productivity targets and capital expenditure
- Forecast, analyze and report Sales and Profit results.
- Anticipate guest&039;s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
- Seek opportunities to continually improve client service
- Plan and execute a series of familiarization tours for travel agents, airline staff, tour operators, convention organizers, meeting planners, incentive operators and other industry personnel.
- Performs other duties, as assigned, to meet business needs.
- Maximize rooms and food & beverage yield.
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process.
- Develop and supervise all Catering sales activities.
- Participate actively in the regular sales meeting to keep associate and management informed and to foster two- way communication.
- Demonstrate effective selling techniques in promoting products and services.

Knowledge and Experience
• Excellent reading, writing and oral proficiency in English language
• Diploma in Hospitality Management/Sales & FB preferred
• Working knowledge of MS Excel, Word, & PowerPoint
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
Competencies
• Ability to work well in stressful & high- pressure situations
• Well- presented and professionally groomed at all times
• A motivator & self- starter
• A team player & builder
• Service oriented with an eye for details
• Good communication and customer contact skills
• Strong leadership, interpersonal and training skills

* 40 working hours/week, Lunch allowances
* Annual leaves up to 16 days, Paid birthday leave
* Best salary & bonus scheme
* Accident insurance, Health care coverage in accordance with Hotel policy
* Dynamic, professional, and open- minded working environment

Cập nhật gần nhất lúc: 2024-03-16 21:30:38