F&B Supervisor

OVERVIEW OF POSITION
The F&B Supervisor plays a key role in overseeing the daily operations of food and beverage service areas, ensuring high service standards, operational efficiency, and guest satisfaction. Reporting to the Assistant F&B Manager or F&B Manager, this position supports team coordination, supervises service delivery, manages guest interactions, and ensures adherence to hygiene and quality standards. The F&B Supervisor serves as the point of contact during shifts, ensuring staff are well- prepared and motivated to provide outstanding service in line with the organization’s brand values.
Duties may include but not limited to:

Ensure all procurement follows internal approval and budgeting guidelines.
Oversee opening and closing procedures of the outlet.
Supervise daily F&B operations, ensuring smooth service flow and guest satisfaction.
Collaborate with kitchen and bar teams to ensure timely and coordinated service.
Maintain accurate records of stock movement, purchase orders, and supplier communications.
Manage beverage and consumable stock levels; place orders and coordinate with suppliers.
Assist in staff scheduling, delegation of tasks, and conducting daily briefings.
Process and submit payment claims related to F&B purchases and services in a timely manner.
Support the training and onboarding of F&B team members.
Monitor service quality and proactively address guest complaints and feedback.
Act as shift in- charge and communicate effectively with management and team members
Ensure cleanliness, hygiene, and safety standards are strictly followed.
Perform regular inventory checks to prevent stock shortages and control wastage.

QUALIFICATIONS INCLUDE THE FOLLOWING:

Proficiency in English; other languages such as Mandarin or Korean are a plus.
Familiarity with POS systems and inventory processes
Ability to work in a fast- paced environment and handle high- pressure situations.
2+ years of experience in F&B operations, with at least 1 year in a supervisory role.
Good understanding of food and beverage service procedures.
Strong leadership, interpersonal, and communication skills.
Flexibility to work varied shifts including evenings, weekends, and holidays.

Professional development in a fast- paced and innovative environment.
A competitive salary and comprehensive benefits.
The opportunity to be an essential part of a groundbreaking venture in the luxury entertainment sector.

Cập nhật gần nhất lúc: 2025-10-31 00:45:03