Front Office Manager

To ensure that the training in each sections within front office are carried over and facilitate by the responsible manager
Supervise and ensure the effectiveness of operation and management in all areas of front office department.
Properly handle all administrative work with regard to performance appraisals and terminations of employee. Responsible for interviewing and hiring in conjunction with hotel policy
Involves on budgeting and forecasting in regards of front office department as well as cost saving campaign/
Responsible for room revenue maximizing through all types of reservation and sources of revenue, arrival and departure of guests, VIPs and groups, quality of services, in coming and out going information to and from guests and management, training of front office employees, handling guest complaints, discomfort, emergency, and other aspects which concerning guests and employees of the hotel.
To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development

Strong result oriented, people management, and leadership skills
Strong in analytical, problem solving skills, and execution of work
Strong in English communication skill, and computer literate
Strong in inter- personality skill and outgoing, friendly
At least Bachelor degree in any field
At least 3 year experience in front office manager position of international hotels

With successful track record of sales and marketing experience General Manager, Vice President Operations
There is a preferential program for employees
Career Advancement: Director of Rooms, Resident Manager, General Manager, Revenue Management Manager, Revenue Management Director.
Competitive income and benefits
Professional working environment
Cross training in Rooms Division to be certified as Director of Operations

Cập nhật gần nhất lúc: 2024-09-11 21:55:02