Giám Sát lễ Tân - Front office Supervisor

Inspect guest rooms and public areas to maintain cleanliness and high standards.
Coordinate tours, sightseeing bookings, and promote hotel, spa, and golf facilities.
Recruit, train, coach, and evaluate Resort Hosts, fostering team development and performance
Manage guest recognition programs and address inquiries, complaints, and special requests promptly.
Prepare duty rosters and conduct daily briefings for Resort Hosts.
Assist with billing procedures and administrative tasks.
Conduct hotel site inspections and support Front Office operations when required.
Oversee guest arrival, check- in, and departure processes, ensuring smooth operations and exceptional service.

Excellent communication, problem- solving abilities, complaints handling
Good command of English speaking
Previous experience in hospitality or guest services preferred.
Strong leadership and organizational skills.

+ 12 days annual leave
+ Telephone allowance monthly
+ Development programmes in a Supervisory / Managerial role: G.R.O.W., Essential English online learning
+ Uniforms, meals and staffhouse accommodation are provided free- of- charge
+ Annual bonus & 13th- month salary (subject to business conditions)
+ Up to $3000 spending per annum on Banyan Group Complimentary Accommodation and discounts on F&B consumption during stay
+ 100% Service charge (applicable to locals)
+ Private healthcare with PVI

Cập nhật gần nhất lúc: 2026-01-03 17:35:02