Giám sát Lễ tân/ Guest Service Supervisor (KHẨN)

• Conducts shift briefings to ensure Resort activities and operational requirements are known
• Supervise front office operations during assigned shift including:
• Maintenance of information about local events
• Maintenance of guest informationn
• Supervise group bookings
• Supervise the use of the public address system (PAS)
• Compile occupancy statistics
• Assisting with serious complaints
• Supervise cashiering activities during shift including:
• Motivate and provides a work environment which brings out the best in team members
• Comply with company rules and regulations. Fingerprinting and uniform wear as the resort&039;s policy and standard
• Dealing with irregular payments
• Instructing staff in cash security procedures
• Cash handling and banking procedure
• Supervise the cashiering system
• Attend meetings and trainings as assigned by management
• Works with Superior in the preparation and management of the Section’s budget.
• Provide department orientation and training of the resort service standards, procedures and programs
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Carry out debtor control
• Prepare reports
• Conduct Night Audit Process for the Resort
• Instructing staff on credit policies and facilities
• Carry out the tasks assigned by the Front Office Manager/ Duty Manager.
• Attend briefings daily and hand over the unfinished task to the next shift for follow- up and continued implementation.
• Works with Superior and Human Resources on mainpower planning and management needs

Initiative, courteous, hard working and attentive to details.
Long- term career orientation with the resort
A team player person with an attitude to learn, service mindset, open and positive thinking
Experience in same position is an advantage. International resort or hotel experienced is preferred. Sales experience in 4- 5 star hotel at least 2 year (1st priority).
Good command of spoken and written English with strong computer skills.

13th month salary guarantee in labor contract and more depends on business situation
Other benefits, according to the company regime, include: travel, annual vacation, holiday bonus,...
Annual leave policies have an advantage over the Labor Code in that they provide 12 annual leave days in the first year of a contract and increase by year.
Duty meal in working day and uniform provided by the Resort
Basic salary and monthly service charge and Up- selling Incentive following resort policy.
Support accommodation and meals
A great opportunity for stable and career development
Work 8hours/day, 1 day off/week

Cập nhật gần nhất lúc: 2025-07-02 13:45:03