Giám sát nhà hàng I F&B Supervisor

- Supervise the level, consistency, and quality of all menu items
- Provide hands- on support and assistance to Food and Beverage associates to ensure highest level of service and courtesy that are provided to the guests
- Ensure all colleagues have a thorough working knowledge and follow SOPs at all times
- Resolve guest complaints and Respond to guest requests in a professional and timely manner
- Maintain all associates’ roster and update actual records where applicable
- Take responsibilities of operational issues in the absence of Restaurant Manager
- Receive, record and make any necessary arrangments for reservation and special functions in the Restaurant
- Maintain stock control
- Complete daily server and cashier reports
- Assist Restaurant Manager to maintain Departmental Standard Operating Procedures
- Supervise all aspects regarding hygiene and cleaning activities for back of the house area and dining area
- Conduct team briefings, meetings, and trainings as directed by Restaurant Manager to keep staffs informed of current promotions, daily specials/events

- Bachelor/College Degree, preferred Hospitality
- Additional certification(s) in Food and Beverage will be an advantage
- Possess knowledge of food and beverage preparation, service standard, guest relations and etiquette
- Possess knowledge, skills and abilities to explain and demonstrate that he or she can perform the essential functions of the job
- Willingness to be a team player
- Minimum 2 years relevant experience working in a similar position
- Basic knowledge of MS Excel, Word and PowerPoint
- Good English communication

- Other benefits as Company’s Policies
- Active and Supportive Working Environment
- Opportunity to grow within our property

Cập nhật gần nhất lúc: 2025-06-29 16:40:03