Global Account Manager

Clearly communicate the progress of initiatives to grow revenue and expand the client portfolio.
Report to Senior Manager – Business Development Division.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Prepare reports on account status.
Record customer feedback about the service. Coordinate with Operations department to solve requests from Customers.
Develop a thorough understanding of our products and service offerings to better upsell and cross- sell to clients.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Exploit and develop relationships with assigned Key Accounts to expand the project.
Training and other tasks as assigned by line manager and the Sales Capability Manager
Forecast and track key account metrics (e.g. sales results and annual forecasts)
Monitor work progress and keep in contact with clients at all stages (briefing, proposal, quotation, contract, campaign management, negotiating and close agreements).
Coordinate with the internal stakeholders to come up with a new service model. Update new models for customers.
Search and reach potential partners/customers through social networking channels (LinkedIn), networking.

Bachelor&039;s degree in Business, Marketing, or related field.
Understanding of customer, market dynamics and requirements
At least 4 years working experience with minimum 1 year experience in same position
Good presentation skills and report writing capability
Fluently in English (Equivalent to IELTS 7.5)
Must have strong verbal skills with consultative professional business acumen
Analytic mindset, proactive, dedicated, committed & passionate
Strong collaboration and relationship- building skills
Proven track record of successful global sales management
Can be work independent as well as teamwork
Customer service & sales oriented

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Cập nhật gần nhất lúc: 2024-04-30 12:10:28