Guest Assistant - Nhân viên Lễ tân

Zannier Hotels Bãi San Hô is looking for a passionate and service- minded Guest Assistant to join our Front Office team.
As a Guest Assistant, you will be one of the first points of contact for our guests and will play an important role in delivering warm, attentive, and personalized guest experiences throughout their stay.
Key responsibilities include:

Assist with restaurant reservations, transportation arrangements, activities, and special requests.
Record guest preferences and important information to support personalized service.
Welcome guests upon arrival and assist with check- in and check- out procedures.
Support the Front Office team and perform other tasks as assigned by the management.
Handle daily Front Office operations according to the resort’s standards.
Coordinate with other departments to ensure smooth and seamless guest experiences.
Handle guest requests, inquiries, and feedback in a professional and timely manner.
Provide information about the resort’s facilities, services, activities, and local experiences.

Pleasant personality with a positive attitude and strong service mindset.
Previous experience in Front Office, Guest Service, or Reception in a hotel or resort is preferred.
Good communication, problem- solving, and interpersonal skills.
Able to work on shifts, weekends, and public holidays.
Passionate about hospitality and willing to grow within the luxury hotel industry.
Good command of English communication; additional languages are an advantage.
Well- groomed, professional, responsible, and detail- oriented.

Monthly service charge based on business performance.
Uniform provided.
Professional and supportive working environment.
Training and career development opportunities within a luxury resort environment.
Duty meals provided.
Social insurance, health insurance, and unemployment insurance in accordance with Vietnamese labor law.
Competitive salary based on experience and qualifications.

Cập nhật gần nhất lúc: 2026-07-06 20:40:03