Guest Experience Manager

- Ensures that all associates follow the Hotel standards and provide exceptional guest service at all times.
- Cooperate, coordinate and communicate with other Hotel departments as required.
- In charge as Duty Manager when needed.
- Handles all guest complaints and inquiries on hotel service in a courteous and efficient manner.
- Manage and maintain the smooth operation of Hotel Lobby.

- At least 3 years experience at same position
- Hospitality Management/ University Degree
- Lifestyle and luxury hotel background
- Dynamic leadership and engaging personality
- English proficiency, 3rd language is a plus

- Support 2 meals during the working shift
- Attractive service fee bonus (about 3.5 million- 5.5 million/month)
- Work 8h/day shift, 6 days off monthly
- Leave 15 days/year, public holidays x 300%
- Competitive salary (Attractive salary)
- Insurance system to pay 100% of salary + health insurance

Cập nhật gần nhất lúc: 2024-03-21 17:05:28