Guest Service Agent/ Nhân viên Lễ tân

• Attend to guest’s complaints, inquiries and requests
• Perform the audit balances and prepares all works for audit in an orderly fashion.
• Perform check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
• Register and rooms all arrivals according to established procedures
• When on night shift, check the night report, the morning report and forms for the guest arrival.
• Cash hotel guest’s personal and travelers&039; checks and assists with currency exchange
• Greet all guests in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity.
• Be responsible and attend to guest’s requests of using the service of safety box at all times
• Maintain cashier float

- Experiences in Front Office/ reservation is preferred
- Good English
- College or Bachelor’s degree
- Office computer

- Health Insurance, Accident Insurance 24/24
- Duty meals
- 6 days off, paid birthday leaves, AL
- Staff bus
- Competitive salary and incentive

Cập nhật gần nhất lúc: 2024-04-30 11:40:44