[H2] NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG (LINE TIẾNG ANH)

Work with Customer Service Team leader to ensure proper customer service is being delivered.
To assist Gojek’s customers (end- users) via non- call and call channels.
Go to the extra mile to engage customers.
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate information and solutions by using the right methods/tools.

Being good at English speaking (no interruption, clear pronunciation) and writing is required.
Having at least 6 months experiencing in contact center or customer service is a huge plus.

Benefits:

Great opportunities to be upgraded to Team leader or Operation member (such as Quality Assurance, Administrator) after 6 months (or sooner) hard working.
Starting salary: 10,000,000 VND (gross).
Social insurance and company exclusive benefits from BellSystem24 Vietnam and Gojek Vietnam.

Working time:
Work in rotating shifts (6 days/week), including day shift and night shift as following:

S8: from 13:00 to 22:00
S10: from 21:30 to 06:30 next day.
S3: from 08:00 to 17:00
S4: from 09:00 to 18:00
S2: from 07:00 to 16:00
S7: from 12:00 to 21:00
S1: from 06:00 to 15:00
S9: from 14:00 to 23:00
S6: from 11:00 to 20:00
S5: from 10:00 to 19:00

Working location:
8A Huynh Lan Khanh, Ward 2, Tan Binh District, HCMC.

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-30 06:35:23