[H2] NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG (LINE TIẾNG ANH) - GOJEK VIETNAM

Work with Customer Service Team leader to ensure proper customer service is being delivered.
Go to the extra mile to engage customers.
To assist Gojek’s customers (end- users) via non- call and call channels.
Provide accurate information and solutions by using the right methods/tools.
Identify and assess customers’ needs to achieve satisfaction.

Being good at English speaking (no interruption, clear pronunciation) and writing is required.
Having at least 6 months experiencing in contact center or customer service is a huge plus.

Benefits:

Social insurance and company exclusive benefits from BellSystem24 Vietnam and Gojek Vietnam.
Salary: 10,000,000 VND (gross) at start.
Great opportunities to be upgraded to Team leader or Operation member (such as Quality Assurance, Administrator) after 6 months (or sooner) hard working.

Working time: Work in rotating shifts (6 days/week), including day shift and night shift as following:

S4: from 09:00 to 18:00
S2: from 07:00 to 16:00
S7: from 12:00 to 21:00
S9: from 14:00 to 23:00
S3: from 08:00 to 17:00
S6: from 11:00 to 20:00
S10: from 21:30 to 06:30 next day
S5: from 10:00 to 19:00
S8: from 13:00 to 22:00
S1: from 06:00 to 15:00

Location: No. 8A Huynh Lan Khanh, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-07-23 01:05:02