COMPANY INTRODUCTION
Gear Inc is a Game Development Studio and BPO Service Provider with offices around Southeast Asia and expanding globally.
We hire exceptionally creative and talented people from all over the globe that bring experience and international standards to the table, and that&039;s just the start!
Commitment to our people is our real strength and the key to our success.
Company size: 6,000+ employees
For more information, please visit our websites: https://www.gearinc.com/
Moderation Quality Analyst
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JOB DESCRIPTION
About the job Moderation QA
Gear Inc. is seeking a QA (Quality Analyst) Officer for our Moderation teams on a full- time basis. The ideal candidate will ensure all content follows the guidelines of our platforms by managing sensitive content and responding to law enforcement requests.
Responsibility
Analyze data and generate reports on non- conformance issues; submit them to the governments reporting system using standardized templates.
Review, evaluate and make decisions on flagged content to ensure compliance with company policies and legal standards.
Maintain accurate records of reported content for tracking and compliance purposes.
Process law enforcement requests efficiently, leveraging predefined templates, and ensure timely responses based on urgency and legal requirements.
REQUIREMENTS
Key skills and experience
Good English communication skills since this is a client- facing role.
Personal traits and self- management skills are required to manage unique risks and a fast- paced work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
French proficiency will be a plus, but not a requirement.
Prior experience as a Quality Analyst (especially in the BPO industry) is preferable.
Be detail- oriented with strong analytical skills;
Prior experience in processing law enforcement requests for the platforms is a big plus but not required.
Having content- moderation- related skills is a must;
Tools: Familiarity with Zendesk, Cinder, Amplitude, and reporting platforms (such as PHAROS) is preferred but not required.
Proficient skills with MS Office and Google Drive;
BENEFITS
Benefits
Salary and Benefits
Attractive salary and benefits and annual performance review;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Paid leave (12 days/year).
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Annual health check, annual flu vaccination;
Fantastic internal events;
Working Environment
Training and career development opportunities.
International, fun and professional working environment;
English working environment;
We work 40 hours per week;
Modern hardware provided by the company (laptop, monitor, etc.);
Free drinks (coffee, tea, etc.);
Working Location: Hai Ba Trung, Ha Noi.
Working Hour: 9AM- 6PM, Monday- Friday. (Able to work on holidays is preferable)
How to apply:
All interested candidates are welcome to apply. Please send your resume expressing your interest to us at jobs@gearinc.com. Kindly note that due to the high volume of applications we receive, only shortlisted candidates will be contacted by our HR team.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/12/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
2 applicants
