Qualifications
Bachelor’s degree in Information Technology, Business, or a related field.
5+ years of experience in business analysis or a related field.
Proven experience as a Business Analyst in an IT environment.
Proficient level of English (TOEIC, IELTS certificates or equivalent) to attend meetings with non Vietnamese stakeholders, provide support to applications, help team to take the best decision and document your work.
Familiarity with technical documentation standards, including system architecture, data models, and API documentation such as Open API, Blueprint, etc.
Strong analytical and problem- solving skills.
Familiarity with visualization languages and tools, such as draw.io, BPMN modler (e.g: Camuda Modler), DMN, UML, Entity Relationship diagram, Dataflow diagram, …etc.
Technical knowledge and experiencing in BPMN, DMN, database schema, SQL, system comunication protocols such as HTTP, Restfull API, Web Service, …etc.
Proficiency in writing use cases and user stories that effectively communicate user requirements to technical teams.
Knowledge of Agile methodologies (e.g: Agile/Scrum). Experience in project management and knowledge of relevant methodologies.
Excellent communication and interpersonal skills.
Preferred Skills
Having background knowledge in finance, banking, accouting, card business domains are preferred (e.g: CFA certification, SAP, SAS …etc).
Having certifiates relate to Business Analyst is plus: IIBA Entry Certificate in Business Analysis (ECBA), IIBA Certification of Competency in Business Analysis (CCBA) or IIBA Certified Business Analysis Professional (CBAP)
Knowledges and experiencing with complex algorithms and skills about rulesets, decision table, decision tree is plus (e.g: KIE Workbench, Drools, FICO Blaze).
Ability to work under pressure and manage multiple projects.
Familiarity with the latest industry trends and technologies.
Having certifiates relate to Project Management, Scrum, Process Management is plus.
Knowledge of Agile at entperpise scale (e.g: SAFe, Spotify, Scrum@Scale, LeSS)
Knowledge of DWH and Cloud Platform and Banking systems (Core Banking, LOS, BPM, ECM, Card System…) is a plus.
Advanced technical skills, including understanding of software development and database systems.
