Hai Phong | Wink Hotel Hai Phong | Senior Sale Coordinator | Giám đốc kinh doanh cấp cao (BASE IN HANOI)

Sales Coordinator is responsible for assisting Sales Team with proposals, reservations, group action memo, and internal office memo of the hotel, serviced apartments, condominiums, retail / commercial spaces as required.
This position reports to Director of Sales and will work closely with other team members in Sales and Marketing Department.

• Working with the revenue team to design rate plans and advertising special promotional rates to increase bookings over need periods, and maximizing rates over high seasons
•Formulating the yearly sales strategy and regular updates as required with the Senior Management / Director of Sales and Marketing / General Manager
• Working with the marketing team to form a sales plan that is strategically supported by the marketing effort
• Analyzing current client base or target markets for the hotels
Leads the sales team in daily implementation of the sales strategy
• Overseeing distribution of marketing materials
• Managing the growth of current database of bookers, decision makers and guests who book through the sales department
• Overcoming hesitations of clients to close a sale
• Maintaining positive relationships with clients to encourage repeat and recurring business
• Performing administrative functions such as the preparation of reports on current and future group bookings, organization and filing of transactional documents; monitoring sales target achievement of sales executives; submission of proposals and contracts; and overall management of accounts
• Initiating telemarketing and sales blitz efforts and monitor and report on progress
• Devising new ways to expand the client base
• Monitoring leads and contacts gathered by the Sales Executives
• Conducting field calls to clients to identify potential business
• Maintaining proper servicing of accounts
• Ensuring Sales Team follow up payment of accounts with corporate clients who have payment terms
• Networking with special event planners to encourage hotel bookings
• Addressing and resolving any issues or complaints regarding sales
• Overseeing room sales department and ensure implementation of sales operational processes and procedures
Ensuring awareness of current market conditions and efforts of competitive set and any new entrants
• Managing relationship with the key accounts
• Meeting with representatives from companies to explain the hotel’s merits and amenities
• Assuming responsibility in maintaining the relationship with key decision makers
• Attending to all events which maximize sales opportunities such as travel and trade shows and sales blitz
• Strategizing and innovating market intelligence and competitive information through marketing research and competition check
Other Responsibilities
• Understanding and ensuring continued update and implementation of the human resources policies, procedures and code of discipline; while promoting management, team and cross department support, leadership, professionalism and good relations
• Maintaining and promoting communication efficiency for general and work specific information, conduct of regular meetings and / or discussions on work activities, service delivery, and continuing work system improvement
• Performing other related duties and functions assigned by the General manager and DOS
• Monitoring the activities of the sales executives and coordinators while providing training and coaching in implementing effective reservation procedures; monitoring and evaluating team members’ performance to improve productivity and efficiency
• Understanding and ensuring continued update and implementation of the relevant policies, procedures and service delivery standards of the sales department

- Active, balance and professional working environment
- Fun and playful internal activities
- Productivity focus not time attendance
- Phone Allowance
- Meal per day
- Uniform
- 14 Annual leave days per year
- Full social insurance on basic salary

Cập nhật gần nhất lúc: 2025-07-07 15:40:03