(HCM) Agency Sales Executive (Fresher)

PERFORMANCE (40%)
In charge of pricing and quotation:

Collaborating with product teams to collect data to make accurate and appropriate quotations.
Manage cost/revenue, report for P&L as request.
Input revenue into e- FMS and other systems if required.
Offer quotation to customer/agent according to guidance.
Collect and check received quotes, for complex quotes under instruction of Supervisor, Manager.
Handle ad- hoc report and tasks assigned by Supervisor, Manager.
Make KPI reports, join meeting with customer agent (if any)
Follow up with operation team to ensure cargo will be handled as SOP.

Project report:

Join the meeting with to review KPI, make minutes meeting and send to relevant parties.
Ensure the accuracy and reasonableness of the data and then sum it up in the report.
Send to PIC on team to review and send to Agent/ customer as timelines
Send email to product teams to complete necessary data as template.

CUSTOMER SATISFACTION (15%)

Proactively establish and maintain effective working team relationships with all support departments: Product and Commercial team, HR, Accounting, …
Support AR/ Accounting department chasing Customer/Agent payment for outstanding if any
Good communication and building relationship

OPERATION EXCELLENCE & HUMAN RESOURCE MANAGEMENT (35%)

Strive to improve customer satisfaction through excellent customer service
Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
Teamwork efficiency: support and back up for other team members.

JOB REQUIREMENTS

Good skill of Interpersonal communication and Customer Service
Good at Internet, MS Office (Excel, Word, Power Point)
University degree, major in the relevant fields.
English with fluent 4 skills (listening, speaking, reading comprehension, writing).
Customer – oriented, planning, organizing & supervising
3- 6 months experience in sales intern position.
Good with figures, responsible, careful, detail- oriented, dynamic and hard- working.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-11-14 23:10:02