[HCM] Business Support Specialist, Project department (Freight Forwarding Company)

Purpose of the position

The Business Support Specialist will work on multiple project teams simultaneously, co- op with Project Specialist for a small shipment of project or a portion of a large project. Main responsibilities focus on project management details, customer service, systems input and follow up actions that maximize project outcomes.

Main Duties & Responsibilities

• Working with customers closely for shipment arrangement & required documents
• Systems input for cost/sell, cargo details etc
• Coordinate with vendors to arrange shipment and prepare requirement document to Carrier/Airline and Customs office.
• Report weekly / monthly to Project Manager / Project Director
• Follow another assigned tasks from Project Director
• Filing documents as ISO requirement
• Acting as indoor sales for some special clients
• Working with airlines / carriers as tracing cargo, received AN/DO or place booking under nominated contract rate
• Working with Project Sales team to find solution & solving problem.
• Issuing B/L (House, Master), AMS, FMC, ISF, Manifest filing, etc
• Coordinate with other departments to handle project cargoes.
• Receiving information about awarded shipment from Project team & handle it (information including cost, sell, payment term, INCO term etc.
• Arranging payment with subcontractors, support to push customers / oversea for payment collection

“To ensure all Vietnam laws and companies/department/ policies/regulations are followed”

• Technical knowledge: Business experience preferably in the areas of Projects, Windmill, turbine, heavy- lift and out- of- gauge / Oil & Gas /
• Technical
• Communication
• Site operations & HSE: Used to working with warehouse or in port/sites.
• CW1 (optional)
• Systems: MS Office computer literate
• Communication: Good communication skills in local and English languages, both oral and written.
​• University Degree/Equivalent & English proficiency
• Problem Solving
• Problem solving: Practical mindset and solution orientated.
• Maintain good standards and follow agreed procedures.
• Customer Service
• Organized.
• Customer services: Sea & Air freight forwarding.

Receive CV in English only

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-06-14 21:50:03