[HCM] Công Ty Arches Global Tuyển Dụng Nhân Viên Dịch Vụ Khách Hàng (Ca Đêm Và Ca Chiều) Full-time 2024 (Lương Cơ Bản 20 - 30 Triệu)

ARCHES
Mức lương
20 - 30 triệu
Địa điểm làm việc
Hồ Chí Minh
Kinh nghiệm yêu cầu
Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
Chi tiết tin tuyển dụng

Mô tả công việc

COMPANY INTRODUCTION

Arches is the leading knowledge-sharing platform connecting experts in Asia with clients from all over the world.

Arches connects Asia's industry specialists across sectors and functions with Investment & Corporate Strategy clients to assess an industry, a market, or a company to evaluate its business risks or opportunities.

Arches provide services that connect customers worldwide with the knowledge and experience of experts who are active on the front lines of each region and industry.

  • Expert Knowledge Bank: Enables access to experts’ specialized knowledge;
  • Expert Matching: Interact with experts with pinpoint questions you want to ask;
  • Expert Solutions: Get a market study and strategic advice on specific themes.

Website: https://arches-global.com/ 

Linked in: https://www.linkedin.com/company/arches-expert-network-service/ 

Client Service Associate (Nightshift 5PM)
Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 20 Triệu VNĐ trở lên / Tháng - Địa điểm: Hồ Chí Minh - Chuyên môn: Hành chính, Nhân sự; Bán hàng (Sales); Dịch vụ khách hàng/ Vận hành - Tính chất công việc: Toàn thời gian; Online
JOB DESCRIPTION

ROLE OVERVIEW

As an Client Service Associate (Expert Matching Team), you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. 

Project Understanding and Ideal Expert Profile Identification
  • Gain a thorough understanding of client project needs based on main topics and client characteristics.
  • Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.

Recruiting Expert Candidates (Main Focus)

  • Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
  • Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
  • Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
  • Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.
REQUIREMENTS
Background
  • Undergraduate degree
  • 1-3 years of professional experience in sales, recruitment, client service, or related fields
  • Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC
  • Additional language skills are a plus!

Competencies

  • Adaptability in a fast-paced environment
  • Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success.
  • Results-focused – Consistently track, measure, and improve to meet and exceed goals.
  • Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes.
  • Collaborative approach – Open to seeking support and working with the team to achieve the best results.

WORKING HOURS

  • 5:00 PM - 2:00 AM (Indochina Time, GMT+7)
  • Flexible Work Arrangements: Hybrid and fully remote options.

You will work five days a week, from Monday to Friday.

BENEFITS
Compensation & Benefits
  • Competitive base salary: 800-1100 USD, with performance reviews every 6 months
  • Nightshift pay: basic monthly x 130%
  • Monthly performance-based incentive up to $900
  • Annual Bonus – 1-month gross salary
  • Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave
  • Private Medical Insurance – Includes dental coverage
  • Self-learning Budget – Up to $1000 per year

Career Growth

  • Rapid Career Advancement – ​​Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
  • Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.

Engagement

  • Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
  • Flexible Work Arrangements: Hybrid and fully remote options.

Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!

HOW TO APPLY
  • Submit your application via the APPLY NOW button below.
  • Deadline: 23:59 27/11/2024
  • Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Client Service Associate (Nightshift 3AM)
Tính chất công việc: Toàn thời gian - Chuyên môn: Hành chính, Nhân sự; Bán hàng (Sales); Dịch vụ khách hàng/ Vận hành - Địa điểm: Hồ Chí Minh - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng; Từ 20 Triệu VNĐ trở lên / Tháng - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
JOB DESCRIPTION

ROLE OVERVIEW

As an Client Service Associate   (Expert Matching Team), you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. 

Project Understanding and Ideal Expert Profile Identification
  • Gain a thorough understanding of client project needs based on main topics and client characteristics.
  • Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.

Recruiting Expert Candidates (Main Focus)

  • Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
  • Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
  • Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
  • Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.
REQUIREMENTS
Background
  • Undergraduate degree
  • 1-3 years of professional experience in sales, recruitment, client service, or related fields
  • Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC
  • Additional language skills are a plus!

Competencies

  • Adaptability in a fast-paced environment
  • Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success.
  • Results-focused – Consistently track, measure, and improve to meet and exceed goals.
  • Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes.
  • Collaborative approach – Open to seeking support and working with the team to achieve the best results.

WORKING HOURS

  • 3:00 AM - 12:00 PM (Indochina Time, GMT+7)
  • Flexible Work Arrangements: Hybrid and fully remote options.

You will work five days a week, from Monday to Friday.

BENEFITS
Compensation & Benefits
  • Competitive base salary: 800-1100 USD, with performance reviews every 6 months
  • Nightshift pay: basic monthly x 130%
  • Monthly performance-based incentive up to $900
  • Annual Bonus – 1-month gross salary
  • Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave
  • Private Medical Insurance – Includes dental coverage
  • Self-learning Budget – Up to $1000 per year

Career Growth

  • Rapid Career Advancement – ​​Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
  • Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.

Engagement

  • Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
  • Flexible Work Arrangements: Hybrid and fully remote options.

Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!

HOW TO APPLY
  • Submit your application via the APPLY NOW button below.
  • Deadline: 23:59 27/11/2024
  • Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Client Service Associate (Night Shift 3PM)
Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng; Từ 20 Triệu VNĐ trở lên / Tháng - Địa điểm: Hồ Chí Minh - Chuyên môn: Hành chính, Nhân sự - Tính chất công việc: Toàn thời gian
JOB DESCRIPTION

ROLE OVERVIEW

As an Client Service Associate   (Expert Matching Team), you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. 

Project Understanding and Ideal Expert Profile Identification
  • Gain a thorough understanding of client project needs based on main topics and client characteristics.
  • Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.

Recruiting Expert Candidates (Main Focus)

  • Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
  • Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
  • Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
  • Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.
REQUIREMENTS
Background
  • Undergraduate degree
  • 1-3 years of professional experience in sales, recruitment, client service, or related fields
  • Fluency in English (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC
  • Additional language skills are a plus!

Competencies

  • Adaptability in a fast-paced environment
  • Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success.
  • Results-focused – Consistently track, measure, and improve to meet and exceed goals.
  • Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes.
  • Collaborative approach – Open to seeking support and working with the team to achieve the best results.

WORKING HOURS

  • 3:00PM - 00:00 AM(Indochina Time, GMT+7)
  • Flexible Work Arrangements: Hybrid and fully remote options.

You will work five days a week, from Monday to Friday.

BENEFITS
Compensation & Benefits
  • Competitive base salary: 800-1100 USD, with performance reviews every 6 months.
  • Nightshift pay: basic monthly x 130%
  • Monthly performance-based incentive up to $900
  • Annual Bonus – 1-month gross salary
  • Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave
  • Private Medical Insurance – Includes dental coverage
  • Self-learning Budget – Up to $1000 per year

Career Growth

  • Rapid Career Advancement – ​​Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
  • Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.

Engagement

  • Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.).
  • Flexible Work Arrangements: Hybrid and fully remote options.

Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!

HOW TO APPLY
  • Submit your application via the APPLY NOW button below.
  • Deadline: 23:59 27/11/2024
  • Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.

Cập nhật gần nhất lúc: 2024-11-16 05:05:03

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Ngành nghề
Người giúp việc/ Phục vụ/ Tạp vụ
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
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Giới tính
Đang cập nhật
Hạn nộp hồ sơ
02/01/2025
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