[HCM] Công Ty Dầu Thực Vật Cái Lân (Calofic) Tuyển Dụng Nhân Viên Implementation & Support, Intermediate Sales Specialist, Senior Business Analyst Full-time 2024

Support the project implementation:

• Participate in collecting detailed user’s requirements.
• Participate in system integration test and user acceptance test during the implementation.
• Implement the preparation activities and trial run on site.

Maintain the documents support for IT system:

• Follow and update the user’s manual of application.
• Follow and update the detail process of IT system.

Support user on application implementation:

• Monitor, report the incident logs, support data analysis for problem solving.
• Walk with user through steps to help them resolve their technical problems.
• Maintain procedures of application and provide workaround support to the operation team.

Maintain the application engagement:

• Provide training sessions for user: manual of application, instruction for users.
• Support the implementation of new solutions or applications on site.
• Set up and modify configurations, authority of users in IT applications.
• Monitor and validate data between system and operations to prevent the mis-engagement.

Provide the innovation and improvement point:

• Walkthrough with user to understand the detailed operation process.
• Provide insight user’s requirement to entire team get into technical requirements.
• Participate in system test, user acceptance test to provide the techinical improvement.
• Collect and report the demand or need from users.

• Toeic 400+
• Bachelor/College's degree in information technology, computer science, or a related field (or associate degree and equivalent experience).
• Preferred 1+ years of experience in a project coordinator, End-user computing (EUC) in factory, warehouse.
• Willingness to solve complicated problems and eager to learn.
• Critical thinking skills and an analytical mind with strong problem-solving abilities.
• Teamwork spirit.
• Strong communication and relationship-building skills.
• Ability to manage time and effectively prioritize numerous projects at one time.

Main purpose of work:

Increase sales volume for current customer as well as develop new customers. Expand relationships and build customer database in relevant industries e.g Food, Feed, Coating, Plastic, Lubricants etc. Implement business plans and goals set by superiors

Job challenges (If have):

Need to developed new customers and new products from Wilmar Intl group in Vietnam, Laos, and Cambodia markets. Need to adapt company’s workload and understand deeply on global supply chain, company's SOP and operation.

Products: (Fatty Acid, Refined Glycerine, GMS/ DMG/ MCT)

• Sales and marketing to existing products.

• Researching and approaching new customers

• In charged of main contact point for on-going order, debt aging control.

• Development new product through cooperation with related departments and HQ and follow up the progress by reporting

• Be main contact point with suppliers on trading, purchasing discussion

• Conduct market report, performance tracking report, other report and other taks given by supervisors

Education:

• BSc in Economy or Chemistry or Chemical Engineering or related fields.

• Can communicate and writing by English correctly

Experience

• At least 2 years in B2B sales/ 3 years in sales/manufacturing in technical sales (chemicals)

Expertise skills

• Sales & Trading

• Product specification and its production flow as well as product application

• Market survey and analysis

Soft skills

• Communication

• Problem solving

• Multi-tasking

• Annual Leave: 12 days
• Personal Accident and Health-care Insurance
• Company product: provided every month after probation period
• Performance Bonus: base on your KPI achievement
• Other benefits as per Vietnam Labor law

The major role & responsibilities
includes:

- Gather
and document business requirements according to company standards. Preparing
requests for proposals and conducting all necessary meetings to facilitate
selection of project services and products.

- Analyze
and clarify requirements, design documents and project process, support the
processes in developing features of websites/ software to automate or improve
existing systems/procedures.

- Guiding
and performing strategic analysis for the project, recommend potential business
solution(s) for the specified business requirements. Determine system change
requirements and impact and take part in designing stages and implementing
projects.

- Execute
project plans, goals, and monitor budgets; identifying resources needed. Manage
schedule, resource and quality of system implementation project or system
development

- Organizing
and managing all phases of the project, coordinate with the team and vendor to
solve issues to ensure project process on track. Working closely with IT
development team and vendor in analyst, designer and supervisor to resolve
business requirements/issues.

-  Presenting
system proposal, idea for system improvement and system enhancement.

-  Other
duties as and when assigned by Supervisors.

-  Bachelor’s degree in Computer Engineering, Computer Science
or related field.

-  At least 2 years’ experience in business analysis, system
implementation or system integration.

-  Experience in supply chain and operation processes, knowledge
of ERP, SCM, WMS. Experience in MS ERP or SAP is a plus.

- Experience in Factory project implementation (infrastructure,
facilities, devices…). Knowledge of automation, PCL/Scada integration and
controlling.

-  Experience in software development processes and technical is
an advantage.

-  Excellent in using Microsoft Office. Experience in
programming/software development is an advantage.

- Strong analytical skills and business mindset,
well-organized. Good at Project Management and customer service skills.

- Strong understanding of software development processes
required.

- Excellent interpersonal, team work and communications skills.

-  Good communication skills in English.

• Annual Leave: 12 days
• Personal Accident and Health-care Insurance
• Company product: provided every month after probation period
• Performance Bonus: base on your KPI achievement
• Other benefits as per Vietnam Labor law