[HCM] Công Ty Logistics Đa Quốc Gia Kuehne + Nagel Tuyển Dụng Thực Tập Sinh Sea Logistics Full-time 2023

SEA LOGISTICS INTEN (12 MONTHS)

Work location:
11th Floor, Vincom Center, 72 Le Thanh Ton Street, Ben Nghe Ward, District 1, HCMC, Vietnam.

Work hour:
8:00 – 17:00, from Monday to Friday, one Saturday morning/month

Job description

You are responsible to support our customers by providing helpful information, answering queries + resolving complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our International Supply Chain (ISC) products, services + features. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.

Your tasks and responsibilities

To document, resolve, analyze all complaints, then identify, share + eliminate root causes.
To provide, document, follow- up on quotations + opportunities in line with the customer account strategy.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best- in- class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
To drive customer engagement, satisfaction, retention + reactivation in close cooperation with the destinations + regional stakeholders.
To ensure delivery of all financial targets + strategic objectives across International Supply Chain (ISC)
To qualify + enter customer orders into the operational execution process.

Good command of English
Fresh graduates or final- year students in Logistics, Import/ Export, Supply Chain Management and can take the internship full time for 12 months.
Willing to learn, can- do- attitude, responsible, customer oriented, detail oriented.
Competent Import- Export and Internal Freight Forwarding knowledge.

Opportunity to learn and work in a professional working environment.Attractive allowance.Other benefits will be shared in the interview.

Cập nhật gần nhất lúc: 2023-12-02 05:40:25